Question 1

Who can see my party photos and videos?

Accepted Answer

Only invited guests can access photos and videos — we never share with third parties or use them for any other purpose. For your peace of mind, all party data including photos and videos is permanently deleted 30 days after your party ends.

Question 2

How does the free trial work?

Accepted Answer

You can create your full invite, customize it with your child's details and party theme, and see exactly how it looks — all before choosing a plan. When you're ready to send invitations to guests, simply pick the plan that works for you.

Question 3

How do guests RSVP?

Accepted Answer

Guests click the invite link you share, tap Accept or Decline, and enter their child's name along with any food preferences or allergies. It takes less than a minute, and no app download is required.

Question 4

Can I edit my invite after creating it?

Accepted Answer

Yes! You can update party details, change the theme, or modify the guest list anytime before the party. All changes are reflected immediately for anyone viewing the invite.

Question 5

How does allergy and food collection work?

Accepted Answer

When guests RSVP, they can select from common allergies (nuts, dairy, gluten, etc.) and dietary requirements (vegetarian, halal, etc.). You get a clear summary of all requirements before the party so you can plan catering accordingly.

Question 6

Can multiple parents manage the same party?

Accepted Answer

Yes! With our Premium plan, you can invite another parent or guardian as a co-host. They'll be able to view RSVPs, see guest details, and help manage the party alongside you.

Question 7

What if I need more parties?

Accepted Answer

No problem! Simply purchase another pack when you need more. We also offer custom plans for families with lots to celebrate, daycares, schools, and party planning businesses. Just reach out and we'll find a solution that works for you.

Question 8

What photo formats can I upload?

Accepted Answer

Partyolo accepts JPG, PNG, and HEIC images. For best results, use a clear, well-lit portrait photo with your child's face visible. Quality photos produce the best invitations.

Question 9

How many guests can I invite?

Accepted Answer

The Starter Pack supports up to 50 guests per party. The Family Pack and Professional Pack support unlimited guests.

Question 10

What happens to my data after the party?

Accepted Answer

All party data — including photos, videos, guest lists, and RSVP information — is permanently deleted 30 days after your party date. This is a core privacy feature and cannot be extended.

Question 11

Do guests need to download an app?

Accepted Answer

No! Guests simply click the link you share and respond via their web browser. Works on any smartphone or computer. No app download, no account creation required.

Question 12

Can I get a refund?

Accepted Answer

Yes, we offer a 100% money-back guarantee. If you're unhappy with Partyolo for any reason, contact us at hello@partyolo.com and we'll process a full refund.

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